I have been asked to write a white paper on the Accounts Receivable/Collections processes. To identify the compliance and other business issues, document the typical workflow, and the escalation process.
We are requesting a short interview with the AR/Collections manager to gather this data. We would be happy to share the results of our interviews, with the organizations not being identified, with all respondents.
If your organization has substantial collections an introduction via email to someone knowledgeable about the process would be most appreciated.
Charmaine Brooks, CRM
[log in to unmask]
(208) 343-1904
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance