Hi Beatrice....

"But his is Legal, who will doubt their expertise in the field."

As I see it, what you need is a senior management champion to work on your 
behalf.  This person is well respected within the organization and sees 
the need for good records management practices.  As a records manager you 
need to sell your program to the organization.  In some cases records is 
situated poorly within the pecking order of the company.  As a result, 
when you run into problems such as what you are encountering, they will 
listen to legal well ahead of you.  You need to work on positioning your 
records program as a key program within your organization.  Sometimes it 
is a fight that takes years but is well worth it in the end.  Your program 
is then seen as vital to the success of the organization and you have key 
senior staff behind your program who are willing to fight on your behalf.

You almost need to be part marketer/sales manager/records manager.  Do not 
be afraid to stand up for what you feel is right.  Managing risk is 
prevalent within every organization and RM is no different.  Perhaps if 
you approach it from this angle, you may get them to listen...and legal 
fully understands risk. 

Of course, you always have the option of moving on to another company that 
realizes the importance of good RIM practices.  In some cases, this is the 
only option.

John Annunziello, ermm
Manager, Records and Information 
Toronto and Region Conservation Authority
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"Information is a corporate, strategic asset that needs to be managed"










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