Taking the Mystery Out of the "CRM" Event date: April 26, 2012, a Thursday
The Ark-La-Tex ARMA chapter is joining the efforts of the ICRM's strategic plan to expand the pool of
CRM prospects who are needed to fill the growing market for records and information professionals
with the CRM certification.
Tom Forsyth, CRM, of Dallas, Joe Settanni, CRM, of Tyler, and Janine Briley, CRM, of Longview will present
parts 1-5 of this newly licensed product developed by the Exam Development Committee (EDC) of the ICRM.
The materials presented during the workshop align with the current CRM exam content. This workshop will
inform and demystify the meaning of the "CRM" designation to prospective CRM's, employers, and
other records and information professionals. Attendees will get an overview of CRM competencies, CRM tests,
and gain insight about what a CRM can do for one's organization.
Send Registration fee of $50 (includes lunch & handouts) to:
Mike Petree, President, Ark-La-Tex ARMA Chapter
Distribution Center, 225 N. Common, Shreveport, LA 71163-1219
Contact Mike at: [log in to unmask]<mailto:[log in to unmask]> or 318-424-3453
Workshop Location: The Summit Club, 210 E. Methvin Street, Longview, Texas 75601
arma logo 2004.JPG
Date: April 26, 2012
9:00 am - 4:00 pm
Sponsored by the Ark-La-Tex ARMA Chapter
Thursday, April 26, 2012, 9:00 a.m. - 4:00 p.m.
Schedule:
9:00 - 9:15 Welcome & Registration
9:15 - 9:30 Marketing the CRM
9:30 - 10:15 Creation and Use - Part 2
10:15 - 11:00 Record Systems, Storage & Retrieval - Part 3
11:00 - 11:15 Break
11:15 - 12:00 Records Appraisal, Retention, Protection, &
Disposition - Part 4
12:00 - 1:00 Lunch
1:00 - 2:00 Technology, Equipment & Supplies - Part 5
2:00 - 2:15 Break
2:15 - 3:45 Records Principles and the Records and Information (RIM) Program - Part 1
3:45 - 4:00 Closing & Certificates
_______________________________________________________________________________________
Joseph A. Settanni, CRM, CPC, RMO
Director of Record Services
Smith County
County Records Center
Room 150
1517 West Front Street/Cotton Belt Building
Tyler, Texas 75702-7897
Phone: (903) 590 2961
Fax: 903 590 2965
"Smith County - Striving for Excellence"
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