Glen,
Sounds like you need to switch to a records management company that actually cares about their customers. You are sure your storage growth didn't warrant the increase versus an actual rate increase?
Regards,
Andrew Ysasi, MSA, CRM, PMP, CIPP/US, IGP
Executive Director
Kent Record Management, Inc.
1950 Waldorf NW
Grand Rapids, MI 49544
616-459-6681 (Office)
616-822-8887 (Mobile)
616-459-6766 (Fax)
http://www.kentrecords.com
STORE | SCAN | SHRED
Michigan Locations in Grand Rapids, Lansing, Kalamazoo, Muskegon, and Benton Harbor.
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