When I see such discussions my first thought goes back to a gentleman I once knew with the title of "Textile Manager" at a large hospital in Chicago.  He ran the hospital laundry and warehouse.  Upon further reflection, it occurs to me that this topic underlies the diversity among those who call themselves records managers.  Some are involved in policy, risk management, bridging the communication gap between legal and IT; while others remain responsible for managing a defined body of documentation.  For those of us in the policy management/risk management world the title of manager is often something of a misnomer.  And for many of us we are no more managers then members of Al Anon are managers of their loved ones' behavior.  Often we are coordinators and facilitators who try to encourage staff to align their documentary activities with corporate objectives, needs, and requirements.

I once heard a speech writer of President Ford describes his job as something like a football coach.  One hopes you have the right people on the field, you hector them from the sidelines and hope they move the ball in the right direction.  That seems a good description of the job of many records managers in today's world.

David Gaynon
Huntington Beach CA 92647 USA
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