Folks,
To me, Information Governance means coordinating all the records'
stakeholders, focusing them on their organizations' goals. The role
requires team building across disciplines and the ability to forge
potent alliances. An Information Governor must be able to speak
Legalese to the attorneys and techno-babble to IT, as well as being
adept with records. Historically, many records managers were not
skilled in this, nor were they eager to try it.
The Information Governor is an ambassador or statesperson who can break
down walls, silos, hegemonies, and fiefdoms. And, of course, it
requires a profound understanding of RIM and the information lifecycle.
The job is difficult --- not just conceptually, but socially -- because
many attorneys want to "keep everything forever" and many technologists
perceive records managers as document librarians without technical
understanding. (And truly, what percentage of records managers are
comfortable managing records in databases, in clouds, or in the custody
of social media/mobile app hosts?) [I am preparing a presentation with
the working title, "Records Is from Venus; Legal Is from Mars; IT Is
from Jupiter.]
If an organization changes a job title from "Records Manager" to
"Information Governance Manager", perhaps leadership is saying the
organization needs more synergy between Records, Legal, IT, and maybe
Security, Compliance, Finance, and other groups.
Your thoughts?
Gordy
Gordon E.J. Hoke, CRM, IGP
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Lake County, IL USA
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