Hi Julie,
  We also give examples of non-record materials in our administrative rules for the State Records Commission (see "non-record material" here http://www.ilga.gov/commission/jcar/admincode/044/044044000000200R.html) That list is based on our particular set of laws and requirements, of course.  I would particularly point out our definition of "Transitory messages," as that is the most recently updated section and deals with questions related to e-communications.  We also encourage agencies to have departments create "cheat sheets" that list examples specific to certain work areas.  This helps the average employee considerably when attempting to classify record vs non-record materials.

Kristopher Stenson
Electronic Records Archivist
Illinois State Archives
217-557-1085
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