Good day Jill,
Generally speaking there are four phases to the audit (I am speaking from a business not a higher learning perspective, not that it should matter)
1-Planning(what policies are you auditing, applications retention schedule) Can you gather info from the departments website(if it is available). Develop the risk matrix
2-fieldwork(interviews) could be one on one sessions for discussion or viewing of processes.
3-Reporting (have a closing meeting, issue draft findings to stakeholders, gather responses from stakeholders, complete final report with follow ups until issues are closed)
4-Follow-up.

The audit is being done to:
1-validate procedures, processes, and standards are being followed
2-validate efficiencies of a process
3-ensure compliance
4-provide business advice

Audit Activities
Determine your audit scope
Analyze the risks(important to do this piece). You don't won't to waste time on something with a low risk. (Planning)
Who will be involved(who are the stakeholders) (Planning)
What will you be auditing(Planning)
Timeline and schedule(Planning)
Develop your questions(Planning) questions could be as mundane as do you know where your records retention schedule is located  to How often are records systematically destroyed within your department
Interviews (Fieldwork)
Reporting
Follow up

A checklist will be helpful but each audit should be tailored to the situation.
Feel free to PM me if you want more info. 

Cheers,

Glen NFPT



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