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Subject:
From:
Gary Link <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Thu, 18 Aug 2016 10:52:05 +0000
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What constitutes due diligence in processing these before throwing up my hands in defeat and pitching them?  From a quick internet search, there seem to be software products that might do scans and convert files into readable formats.  I would be interested to hear from anyone who has dealt with this challenge and could share their process.  Thanks very much in advance!
>>

Hi Carolyn,

I suggest your organization write and adopt an abandoned content policy, which would include as one of its categories content that cannot be read due to software obsolescence, hardware/media obsolescence, and media damage. The policy would set parameters and criteria for declaring content unreadable, and establish a process for approving destruction. 

Gary Link
Pittsburgh, PA
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