Welcome to the list Lorie! one thing you might want to purchase as Micron develops their program is a copy of the new ANSI/ARMA standard Requirements for Managing Electronic Messages as Records (ANSI/ARMA 9-2004) The standard is available from the ARMA bookstore (www.arma.org) http://www.arma.org/bookstore/productdetail.cfm?ProductID=1499 Peter Kurilecz CRM, CA Richmond, VA List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance