As a vendor, I can tell you that we require payment in advance prior to
destruction of the records.  The reason:  we've been burned (albeit
rarely) by clients who refuse to pay after the work is done.  I suppose
you could take the ex-client to court over this sort of thing, but that
can waste time and money, not to mention the goodwill that you work so
hard to establish in the community where you provide services.

Liz Allan
Director of Client Programs
SOURCECORP Deliverex

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of [log in to unmask]
Sent: Thursday, April 06, 2006 12:14 PM
To: [log in to unmask]
Subject: [RM] Closing an account with their off-site vendor.

Good Afternoon,

I would like to know what you have experienced if you closed out an
account with your off-site vendor.

Do you  prepay all charges that are associated with destroying then the
boxes are destroyed?

Or do you destroy the boxes first then close out the account and pay the
final billing at that time?

I would like to know what you have experienced.

Thanks for any input.

Sue


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SOURCECORP, Incorporated
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