Frances
Yes, we do quite a lot of this, basically because scanning is
intrinsically a batch process, often high speed or painstaking or boring,
and done by staff who you probably wouldn't want to let loose amongst your
metadata. So it makes snese in all but the processes with very low volume,
to have one type of person doing the scanning, and another type of person
doing metadata. And once you figure out what 'snese' means you will see
why some people are fundamentally unsuited to some jobs (like keyboarding
too fast early on a Friday morning).
We have one process where metadata from new customer contracts is keyed
into our SAP CRM system, and the hardcopies then go to a scanning bureau
together with some metadata extracted from SAP. The bureau matches images
and SAP data, adds a couple of other fields by keying or OCR, and we then
get the images and enriched metadata back on CD to load into Trim. Even
then, sometimes business unit staff add or correct metadata within Trim,
sometimes months later. One day we will have SAP-Trim integration to avoid
the complex data transfers and duplication, but the volume of hardcopies
(3,000+ a week) means we will always do batch scanning, at least until
e-commerce sets in.
Regards
Glenn
Glenn Sanders MRMA
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Australia
These views are mine alone. They may or may not be those of any
previous or present employers or clients. I don't know. If I'd asked
and they'd agreed, I would have signed it "Harry Peck and Co and
Glenn". Or whatever. But I haven't, so I didn't.
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