After reading the discourse on e-mail business rules, I do have a question. We are looking at implementing an e-mail vaulting solution as the third phase of our records management project. We have implemented Stellent/Oracle URM and PRM, are using it now for physical records management and working on bringing our Stellent EDMS under the records retention program in URM. The e-mail is the next challenge. It is my understanding that even if you are destroying e-mail records according to a legally validated retention schedule, those e-mails can still be retrieved in court cases etc since they never really go away, just sitting out there somewhere is cyberland waiting to be caught. As a result our IT department is leaning towards keeping everything indefinitely, saying why bother trying to cover e-mails with retention schedules. How do you handle this and is there a way to delete e-mails so that they are "really destroyed" and cannot be retrieved in any situations? If not is there any legal advantage to covering e-mail records with the retention schedule, even if they can be retrieved after "destruction"?  

Thank you
Ruth Hurst
Team Leader, Document Services
Phone: 367-5028
Fax: 579-0964



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