Tammy:

My company, QVC, is wrestling with many of the same questions you posed
below.  It is a slow process to say the least, but I would be happy to
collaborate with you going forward to share ideas.  Please contact me
directly at the e-mail address below if you would like to discuss offline.

Thanks,
Stephen A. Smith, CDIA+
Records Manager
QVC, Inc. Information Services
Phone - (484) 701-1559
Fax - (484) 701-1984
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             tammy                                                         
             Russo-Leschber                                                
             <Tammy_Russo-Lesc                                          To 
             [log in to unmask]>            [log in to unmask]             
             Ext:                                                       cc 
             Sent by: Records                                              
             Management                                            Subject 
             Program                   Question:  Retention of Email       
             <[log in to unmask]         within employee's Inbox/Email       
             UFL.EDU>                  Repository                          
                                                                           
                                                                           
             06/15/2007 10:21                                              
             AM                                                            
                                                                           
                                                                           
             Please respond to                                             
                  Records                                                  
                Management                                                 
                  Program                                                  
             <[log in to unmask]                                             
                 UFL.EDU>                                                  
                                                                           
                                                                           




Listserv Members:

I am looking for stats around the length of time companies/agencies are
retaining emails within the employee's inbox and/or within email
repositories.  Is anyone aware of a resource where this information has
been previously captured?
Is anyone currently involved in an email mgmt/archiving project and are
willing to discuss via a benchmarking conf call?

Questions are as follows:
- Does your company/agency have rules that mandate the length of time
email can reside in the employee's inbox before being either
auto-deleted or sent to an email repository?
- If yes, what is the time period for which email resides in the inbox?
How long does email reside in the email repository? Do you allow users
the access to delete records once they are in the repository?
- Does anyone have a current Email Policy they are willing to share?
- Any comments on the following email retention assumptions?
- Most emails have short-term business value
- Inboxes or personal archives should not be used as a long-term
retention strategy
   - Essential email records should be easily accessible to the
business, stored with other essential records, and managed per their
retention requirements.

Your feedback is appreciated!

Thanks for your time,

Tammy Russo-Leschber





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