Hey Steve,
Now you are jumping on my bandwagon. It all starts at the creation level -
what we create, how we create it, why we create, the media used to create
and store - all designed with the end in mind and the potential
interruptions such as Records Holds Orders.
Mary W. Haider, CRM
Records & Information Manager
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
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