The ARMA Glossary can be purchased from the ARMA Intl. Bookstore at:
http://www.arma.org/bookstore/productdetail.cfm?ProductID=2037
Please note - it is available in electronic format only.
Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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