John O'Brien wrote:
[a compelling, beautifully-put, thorough argument supporting the value of RM]
Thank you, John. I, too, had been falling into that trap, but thanks to your comments, I will go and "cyn"ic no more. ;) I'm going to post your message on my cube wall, and I'll quote from it when I discuss RM with others.
Best regards,
Taina Makinen
Vital Records Specialist
Canadian Tire Corporation
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