On 10/17 Kelly Hamilton wrote:

"When we look in our records management software for a box that may be
required by legal, tax, etc., we are at the mercy of the people who
typed into the software what was in the box."

Perhaps your procedures, we call them Operating Instructions around
here, should indicate the level of detail needed for data entry into the
system.  Their personnel need to be trained in the level of detail
needed to accomplish the objective.  If they refuse to cooperate, kick
it up to the manager (ultimately the responsible party) with the
explanation that expectations outlined on the procedures are there for a
reason - so they - and other parties with the need to know - can find
their stuff.  

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
Jim Mullen, Company Records Specialist 
Spirit Aerosystems Inc. 
Tech. Services & Process Config., Data & Records 
P.O. Box 780008, M/C K32-02 
Wichita, KS  67278 
(316) 526-0069 
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