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Subject:
From:
"Hilliard, Mary" <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Tue, 29 Jan 2008 15:30:34 -0600
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Hi all,
I am trying to align the benefits of good records management to LEAN initiatives.  It makes sense to me that many of the areas in which Records Management adds value also provide some of the benefits of "lean" processes.  Records Management is not only about retention, it is also about improving retrieval and creating additional value in linking information to create new meaning.

RIM processes ensure that information is available for everyone that needs it, when they need it, in the condition they need it - that is our stock in trade.  We understand the value of creating, documenting and standardizing processes.  We believe that good recordkeeping allows organizations to have visibility into their operations and projects and if there is a taxonomy in place, to see how all the projects link together.  

I would appreciate if anyone who has worked to align RM initiatives to Lean would send me ideas to add to this list, give me examples of how your RM program contributed to the success of a lean project, or anything else that might help me show how RIM adds value.

There was a great article in the 2005 IMJ "Streamlining Enterprise Records Management with Lean Six Sigma" that makes a good case for applying Lean principles to RM programs.  I am looking for how RM programs contribute to Lean iniatives within an organization.

Mary Hilliard, CRM

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