I'd suggest getting a copy of the competencies document from ARMA <http://www.arma.org/competencies/index.cfm>.
Mike
-----Original Message-----
>From: Sandra Dunkin <[log in to unmask]>
>Sent: Jan 30, 2008 3:20 PM
>To: [log in to unmask]
>Subject: [RM] Recruitment
>
>Hello all,
>
>My name is Sandra Dunkin and I work for a non-profit Community Organization
>in British Columbia. I am the records manager, librarian, and tech support
>person. I have been working here for almost 5 years now. During my tenure
>I have recruited two assistants with varying degrees of success. My current
>assistant has just offered her resignation, and I am therefore confronted
>with the challenge of recruiting a new assistant.
>
>I have searched the ARMA site, and can find no resources for employers
>(appropriate interview questions, suggested skills based interview
>assessment activities, etc.). I am hoping to benefit from the wealth of
>experience on this list, as I am sure many of you have done recruitment in
>the past.
>
>I found it difficult in the previous two recruitment processes to
>accurately and adequately assess personal suitability for the Records
>Management Assistant position. In the past I have always approached the
>interview with some generic "get-to-know-you" questions, suitability for our
>office (how would you handle ____ situation), personal employment history
>inquiries etc.. I've also tried to incorporate an activity to assess the
>level of attention to detail, comprehension of instructions, computer skills
>and understanding of filing principles. However, I feel that much of the
>information I am harvesting from this process is superficial and not at all
>indicative of the qualities required to actually do the job on a regular
>basis.
>
>Could any of you point me in the direction of interview techniques for
>records management/filing positions?
>
>Regards,
>Sandra Dunkin
>
>List archives at http://lists.ufl.edu/archives/recmgmt-l.html
>Contact [log in to unmask] for assistance
>To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message.
>mailto:[log in to unmask]
J. Michael Pemberton, Ph.D., CRM, FAI
Professor
School of Information Sciences
The University of Tennessee
451 Communications Bldg.
1345 Circle Park Drive
Knoxville, TN 37996-0341
865-974-6509
Cell: 865-919-5878
Fax: 865-974-4967
E-mail: [log in to unmask]
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
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