This is my first posting. I am thrilled to have found this venue for
feed-back from professionals in the industry and to use as a tool for
research.
I have recently joined a financial organization as their Document
Manager. Before I arrived they purchased an imaging system from Cannon
call ImageWare, they outsourced the scanning, then loaded the data into
ImageWare using a directory tree format. The problem I am dealing with
is when they scanned the documents they didn't break them down by
subject, so I am charged with separating and indexing PDF's that are 900
- 1000 pages. Needless to say this is a mind numbing process. The data
was loaded in a text searchable format, but queries produce too many
results and are inefficient. There have been multiple problems with
this vendor in terms of communication and follow-up. We soon ran into a
space issues because Cannon loaded all of our data into one cabinet
which has a maximum limit of 2GB, and the problems just goes on and on.
My opinion is that this was a band aide approach to the bigger problem.
We need an enterprise system. We are now looking for a new vendor, but I
want to make sure that the data I am separating and indexing can be
imported into a new system. The ImageWare data can be exported in a CSV
format which I am fairly certain should be compatible with most RIM
systems. Our biggest challenge is we are running two operating systems
parallel, Apple and PC, which doesn't help the situation. At times, I
feel like this is a hopeless situation.
Question #1: Has anyone successfully imported data from Cannon's
ImageWare into an enterprise system or imaging module?
Question #2: Is anyone currently running parallel operating systems,
window and apple. If so, how is it working?
You can respond to me off list...
Mary Bradley
The Investment Fund for Foundations
Four Tower Bridge
200 Bar Harbor Drive, Suite 100
West Conshohocken PA 19428
610.684.8033 (office)
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