see below links to the recently issued subject item, thought it had been posted here but apparently not Module 1: *http://www.ica.org/en/node/38972*<http://www.ica.org/en/node/38972> Module 2: *http://www.ica.org/en/node/38970*<http://www.ica.org/en/node/38970> Module 3: *http://www.ica.org/en/node/38968*<http://www.ica.org/en/node/38968> -- Peter Kurilecz CRM CA [log in to unmask] Richmond, Va List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]