Molly:

It sounds like you need to go back to square one.

Develop and agree on objectives and goals for the product to provide to the company.

Define both technical and business requirements for the new product.

With a solid foundation, then I think you can move forward to evaluate any potential vendor products. 

John J. Colosimo, CRM, ECMP
Manager, Records Management & Compliance
Carnival Corporation & plc
(305) 599-2600  Extension: 18034


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Molly Kitchen
Sent: Wednesday, November 04, 2009 12:07 PM
To: [log in to unmask]
Subject: Re: Enterprise Electronic Email Management

Our Document Management/Records Management system allows for email 
management.  However the company is not sure if that is the system they 
want to use.

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