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Subject:
Re: Enterprise Electronic Email Management
From:
Peter Kurilecz <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Wed, 4 Nov 2009 12:51:22 -0500
Content-Type:
text/plain
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On Wed, Nov 4, 2009 at 12:07 PM, Molly Kitchen <[log in to unmask]>wrote:

> Our Document Management/Records Management system allows for email
> management.  However the company is not sure if that is the system they
> want to use.
>
>
Then you will have a difficult time. First You need to establish a group
from RM, Legal, IT and ?? to identify the functional requirements for an
email management system. First would be "must be able to work with current
ERMS" Second you need to determine if it is manages email using business
rules or it just captures and stores all emails ('archiving' system)
-- 
Peter Kurilecz CRM CA
[log in to unmask]
Richmond, Va
Information not relevant for my reply has been deleted to reduce the
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