Good morning Earl--

We use Symbol scanners, the hardwired variety when working in close 
proximity to our desks.The wired scanners are sometimes called wedge 
scanners and cost about $100 new. They're rugged and very dependable. 

We also use Symbol (now Motorola) wireless scanners when working away from 
our desks (such as when auditing offices and storage spaces). Since we 
just upgraded our RM platform to CA Records Manager, we also had to 
upgrade our wireless scanners. Our 2 outgoing scanners by Palm Symbol are 
being replaced by 2 Symbol PPT8800 Pocket PCs. Due to their cost -- with 
cables and cradle a unit costs about $1800. We've experienced some 
difficulty uploading data from the 8800 to CA Records Manager. Mind you, 
the difficulty is really just a hiccup; they are very nice and are fun to 
use. 

I think it is important to stress that Glenn's explanation of the QA is 
spot on. The wireless scanner is faster at scanning, but you will not know 
of mistakes until after the data is uploaded. If the wireless scanner can 
read the barcode, it will make a "good" beep sound, but it's not a 
guarantee that your software can read/interpret the same barcode. We've 
experienced situations where we've been (good) beeping away on hundreds of 
records, only to find out after the upload that they were unreadable by 
our RM system. Conversely, the hardwired wedge scanner transfers the 
barcode data to the application immediately, improving QA but slowing the 
process a bit.

If you plan to use specific software with the scanner, ask your software 
vendor to recommend compatible makes and models.

Hope this helps,
Stephen

Stephen Cohen, Records Manager
MetLife \ Legal Affairs
1095 Avenue of the Americas
New York, NY  10036-6796
212-578-2373
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