Peter, Wonderful article- thank you for sharing!

Wayne- the questions you bring up are extremely poignant and will likely
only be answered with time. Let me try to take a hack at a few of them:

1. I believe that there will be many more RIM related jobs in the future to
do exactly what you mentioned, help administer the software. It will take
throngs of software developers as well as talent within organizations to
manage the functionality of the programs as well as to respond to user
queries. If you want my opinion, it will be very important for people to
raise their "customer service  IQ" and always find new and innovative ways
to be of service.

2. RIM jobs will focus on interpreting intended uses of software and
ensuring that the software performs the desired outcome.

3. "The only thing constant is change" - Heraclitus. Things will probably
look a lot different in twenty years but certain RIM best practices will
remain. Thankfully there is an active RIM community to see that the best RIM
ideas are preserved for generations to come.

Have a great week everyone!

cheers,

Alex
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On Mon, Mar 7, 2011 at 11:06 AM, Wayne Hoff <[log in to unmask]> wrote:

> I have tended to dismiss these kinds of stories in the past (they tend to
> come
> from IT nerds with visions of a future utopia - apologies to IT nerds with
> their
> feet on the ground).  But it's getting harder and harder to dismiss.  How
> soon
> will it be common practice among companies in liltigation to use software
> to
> perform ediscovery at 1/10th or 1/100th the cost of manual ediscovery, and
> then for courts to accept that as a reasonable process?  Moore's law and
> the
> law of supply and demand would suggest it's not that far off.
>
> I remember RIM pioneer Bruce Miller in an ARMA session calling records
> auto-
> categorization the "holy grail" of records management.  (He believed it was
> only 2 years away - this was about 2004 or so - but with a smile admited
> that
> he'd been believing that for 5 or 10 years.)  With technology like Watson
> proving itself in the real world (if Jeopardy can be called the real
> world), are
> these sorts of technologies in our near future?  Is the answer is yes, it
> raises
> even bigger questions:
>
> 1. Will there be more RIM jobs to help administrate the software, or fewer
> jobs
> due to automation?
>
> 2. For those with RIM jobs, what will they look like?
>
> 3. Will RIM still be similar to what it was 20 years earlier, or a
> completely new
> paradigm?
>
> Any thoughts?
>
> List archives at http://lists.ufl.edu/archives/recmgmt-l.html
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