I've been hearing about a paperless office since the 1970's when microfilm married computer technology and was going to eliminate paper recordkeeping. Then came scanning. Then came client/server technology. Now we have the cloud. All of which costs money and budgets are getting smaller not larger. We will truly be paperless when all peoples of the world are technology enabled and the technology has easier to read screens (especially in sunlight), easier to charge (perhaps with solar energy), and costs very little to obtain, use and support.
Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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