Hello listserv members -
The information gained from this serv has been extremely helpful to me, so I'm posting my first inquiry and look forward to any insight you may be able to share. I'm the Records Manager for Steptoe & Johnson PLLC, a law firm with over 230 attorneys and 400 support staff over a five state region. Because of the growth of our firm, and the increased visibility of records management issues, we are taking a closer look at our RM policies and procedures. We've decided to do an internal survey that will be directed to everyone in the firm to see what the level of awareness is in regards to records issues. A sampling of the questions to be included are:
* Are you familiar with the firm's Records Retention Policy?
* Are you aware of the firm's Litigation Hold Policy?
* Do you use the firm's engagement brochure with the engagement letter when bringing in a new client?
* Do you automatically return personal files to the client at the close of a matter?
Our direction with this first survey is going to be fairly broad, and we hope that the answers will generate more surveys in the future.
I would appreciate feedback from anyone that has completed this kind of internal survey, including questions that you asked. Please feel free to contact me on or offline.
Thanks in advance for your help.
Tracy LaBenne
Records Manager
Steptoe & Johnson PLLC
400 White Oaks Boulevard
Bridgeport, WV 26330
O: 304-933-8321 F: 304-933-8183 C: 304-677-4279
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www.steptoe-johnson.com<http://www.Steptoe-Johnson.com>
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