Hi Jennifer,
Based on my experience with both eDocs and Content Server, broken MS
Excel links are a common problem when files are migrated.
A link represents a fully qualified path or "address" on a network
server for a digital file. When an file is moved to another server, the
address changes, and the application (in this case MS Excel) can no
longer find the object because it has moved.
The problem is bigger than MS Excel files, because when a digital files
is moved, any links that are dependent on the fully qualified path
break. This includes files that are linked to other databases.
When we migrated 19,000 Risk Management files into Open Text, we created
and captured a unique ID for each file, and went back into our Claims
Management database and programmed in the new fully qualified paths for
the linked files. Even then, there were 200 files that we had to resolve
due to various exception problems. Tricky work.
This is one of the reasons why it is so difficult to entirely migrate
all of the files held on network drives.
Regards,
Lois Enns
LOIS ENNS BA MISt | RECORDS MANAGER
CITY OF SURREY
Legislative Services Division
14245 56 Ave, Surrey, BC, Canada V3X 3A2
P 604 591-4554 | 604 591 8731 www.surrey.ca
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-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Jennifer Palmer
Sent: June-21-12 1:53 PM
To: [log in to unmask]
Subject: Linked Excel Files and Content Server Question
I am reaching out to anyone utilizing Content Server from Open Text.
We've encountered problems with linked excel files in Content Server.
The links no longer work once entered. If you use Content Server, do
you enter linked excel files into the system? Please let me know if
this IS or IS NOT an issue for you. Thank you.
Sincerely,
Jennifer Palmer
Administrative Assistant,
HR, Marketing, and Legislative Relations
Missouri River Energy Services
Direct Line: 605-330-4881
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