Hugh Smith said "... [ask] your offsite storage company ... to define the level of protection they provide you. Then ask them to give you a letter with a Statement of Defined Protection."

Hugh, is there a publicly-available format for this Statement of Defined Protection? Specifically, what it needs to include.

Hugh also asked "... how many companies really make the redundant copy and have a precise plan to ensure it is offsite while the original is in the file cabinet on site?" 

IMHO, any Records Manager who suggested such a solution to her (his) executive management would be told to have her (his) head examined. Or less kindly treated.

Fred 
---------------------------------
Frederic J. Grevin
[log in to unmask]
212-312-3903
Vice-President, Records Management
New York City Economic Development Corporation

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