<The best prep I did was go to some of the prep workshops - either at the conference or from one of the ARMA Chapters. >
For those going to the Chicago conference, there are post-conference prep workshops offered. See the ARMA conference website for details.
Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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