On Thu, Aug 9, 2012 at 8:32 AM, King, Douglas <[log in to unmask]> wrote:

>
> Problem with recalls for defects -- whether defective laptop batteries,
> cars, table saws or whatever -- is that not all owners get the word. Some
> of us never send in registration cards or go online to register. We buy
> stuff used (my wife uses a refurb Dell laptop) that's off the radar of the
> manufacturer doing the recall.


Doug hit the nail on the head here- the BIG problem is secondary sales and
no one looking to see if there was a recall that hadn't been looked into.

Toyota had a recall of 4-Runners that had a faulty head gasket- applied to
1992-1995 models, HUGE recall and lots of second owners were unaware of
it.  I had a 1993, took it in at 145K miles and they gave me a rental
car... 6 weeks later, they STILL hadn't gotten to it, when they finally
did, they had decided in all instances that took over a month to resolve
and they were losing big buck son rentals, they would change out THE ENTIRE
ENGINE... so at 145K, I got a brand new engine, which was to my benefit
because at 173K a drunk driver t-boned my truck and totaled it, and I got
credit for an engine with only 28K miles on it =)


Larry
[log in to unmask]
-- 
*Lawrence J. Medina
Danville, CA
RIM Professional since 1972*

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