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Subject:
From:
Anne Pfeffer <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Fri, 14 Sep 2012 14:37:05 -0500
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We have had our storage vendor "misplace" boxes or in their words "we are 
unable to locate".  I guess the same verbiage applies..."Although every 
effort is made to protect records in storage and in daily use...I have 
made sure to keep every bit of correspondence related to their not being 
able to find that specific box. 

With regard to items that were disposed of early due to damage (mold, 
insect, vermin) take pictures to document why the decision was made to 
dispose of them.  We had boxes in an onsite building that were damaged 
during hurricane Rita then left there to mold (can't believe they did 
this, but there you go). I didn't think to take pictures at the time but 
later wished I had as the tax auditors wanted proof that the contents were 
unrecoverable.

Regards,

Anne T. Pfeffer
Manager, Corporate Records
Huntsman International LLC
10003 Woodloch Forest Drive, #8036
The Woodlands, TX  77380
Tel: (281) 719-4022
Fax: (281) 719-4045
Cell: (713) 775-6586
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For additional information on Huntsman's Document Management Program visit 
our webpage on the Huntsman Corporate Intranet under Shared Services / 
Legal / Records Retention

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