If you were at Bruce Miller's pre-conference session in Chicago, you might join 
with me in some bemusement.  Bruce posed the exact same question to the 
crowd of some 300 records managers, and what followed was a maelstrom of 
cacophony.  It is very difficult to come up with a definition of "record" that 
everyone is happy with.

To meet Chris's challenge, I will use Bruce's "street" definition of record, one 
that, in his experience, created a strong correlation between untrained end 
users and experience records managers:  "Something that we'll need later."  
Awfully irreverent, but it seems to match all of the fancier definitions.

Wayne Hoff
Calgary, AB

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