Bill,
Now you've made a number of erroneous assumptions. I've been in records management and litigation support/management for 30 years. I've supported almost every major law firm in the United States in those 30 years. Yes, a records manager is her best choice but they should understand all the aspects of management electronic content, especially emails. Too many assumptions are your part Bill.
Dennis Tallerico
AssureVault
[log in to unmask] | 440-386-4171 direct | 877-41-VAULT | 440-729-3911 office | 440-479-7143 mobile
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Creamer, William
Sent: Wednesday, October 24, 2012 2:26 PM
To: [log in to unmask]
Subject: Re: Email Management in Law Firms
No, just being clear. Your assertion is off base for a law firm. Irene doesn't need to talk to a sales person at this point. She needs to talk to a knowledgeable person, either a records manager in a law firm, or a consultant (CRM) with significant exposure to law firm systems, about the concepts and strategy that will get her firm where it needs to be. The last step is to buy a "solution", not the first step.
Bill Creamer
Records & Conflicts Manager
212.728.3448
[log in to unmask]
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Dennis Tallerico
Sent: Wednesday, October 24, 2012 2:20 PM
To: [log in to unmask]
Subject: Re: [RM] Email Management in Law Firms
Wow Bill -getting a little rough there aren't you.
Dennis Tallerico
AssureVault
[log in to unmask] | 440-386-4171 direct | 877-41-VAULT | 440-729-3911 office | 440-479-7143 mobile
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Creamer, William
Sent: Wednesday, October 24, 2012 2:04 PM
To: [log in to unmask]
Subject: Re: Email Management in Law Firms
Not true. There are many different ways to handle email responsibly including staff involvement, not including staff involvement, archiving everything, making judgments based on content, matter status, etc.
Irene, if you want to know what law firms do with email, talk to records managers in law firms. I wouldn't bother with sales people, who may be trying to pound a square peg into a round hole and/or don't really understand the issues present in a law firm. Now consultants, who have years of experience in a law firm, and may even be CRM's, different story.
Bill Creamer
Records & Conflicts Manager
212.728.3448
[log in to unmask]
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Dennis Tallerico
Sent: Wednesday, October 24, 2012 1:29 PM
To: [log in to unmask]
Subject: Re: [RM] Email Management in Law Firms
Irene,
The management of emails, especially in a law firm, should not include any staff involvement and be totally transparent and management by the responsible party within the firm. I'd be interested in talking to you about a solution on how to do this. If interested, I can be reached at any of the contact points below.
Dennis
Dennis Tallerico
AssureVault
[log in to unmask] | 440-386-4171 direct | 877-41-VAULT | 440-729-3911 office | 440-479-7143 mobile
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IMPORTANT NOTICE: This email message is intended to be received only by persons entitled to receive the confidential information it may contain. Email messages to clients of Willkie Farr & Gallagher LLP presumptively contain information that is confidential and legally privileged; email messages to non-clients are normally confidential and may also be legally privileged. Please do not read, copy, forward or store this message unless you are an intended recipient of it. If you have received this message in error, please forward it back. Willkie Farr & Gallagher LLP is a limited liability partnership organized in the United States under the laws of the State of Delaware, which laws limit the personal liability of partners.
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