It depends on the terms and conditions of the contract the City of Toronto 
has with the outsourced agency.
The contract may not allow for the issuing of copies or "charging the 
incurred cost through FOI process".
You should first discuss this with Toronto Legal Services to see what your 
options are.

Tony Laino, CRM
Toronto, ON
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From:   Mohammad Ahmad <[log in to unmask]>
To:     [log in to unmask], 
Date:   11/25/12 03:43 PM
Subject:        Question Issuing City Records to outsourced agency 
(working for tax assessment)!
Sent by:        Records Management Program <[log in to unmask]>



Hi everyone,
I am a regular member viewing this amazing and responding to some of the
thoughts sometimes as well.
My question is issuing the City Records to outsourced agency working for
assessment of taxation. I work with an Ontario based Municipality, city`s
Planning and Building department as records coordinator. For estimation of
tax purposes we have contract with an outside agency. These folks send us
the request, we research and gather all the related records and make it
available to them for viewing.

We would like to know the current practices of facilitating any such
requests. How flexible could we be in issuing original drawings (site
plans) to these folks as we are concerned with the records integrity and
security. If we do not issue this outside agency these records, can we
provide them with the copies of the records charging the incurred cost
through FOI process.

We will also appreciate if you are able to share some of the real life
current practices ?

Thanks for your time and help in advance.

Regards,

Mohammad

-- 

*Mohammad Mumtaz Ahmad*

*MISt (2010)*

*Library and Information Studies*

*Faculty of Information (iSchool), University of Toronto*

Outgoing Director ARMA Toronto Chapter (2010-12)
Cell : (647) 898 3970 <%28647%29%20898%203970>

Email: [log in to unmask]

Email Alternate: [log in to unmask]

Linkedin: http://ca.linkedin.com/in/mmumtazahmad

*P* *Think Green! Print this email only when** necessary.*


-- 

*Mohammad Mumtaz Ahmad*

*MISt (2010)*

*Library and Information Studies***

*Faculty of Information (iSchool), University of Toronto*

Program Director

ARMA Toronto Chapter
Cell : (416) 827 4325 & (647) 898 3970

Email: [log in to unmask]

Email Alternate: [log in to unmask]

*P*  *Think Green! Print this email only when** **necessary.*

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