While not in the legal field I think I would look at this situation from a "how would I like to be treated" view. I'd expect my legal representative to tell me what happened and to do so as soon as possible. I may be in a position to recreate the documents or obtain them from another source but the time to do so would be now, not years from now when that possibility may not exist.
Barb
Barbara Wyton
Records Management Specialist
Real Estate and Facilities
GlaxoSmithKline | Core Business Services
1-905-819-7050 Office
1-905-819-3099 Fax
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