The other social engineering method that they use is instructing you to go to a particular website and / or download a file. The website contains malicious code that infects your computer as does the file you download.

We've also seen hackers call a random number at the company and ask to be transferred to a specific person. Because the call is transferred internally, it may look like the call is coming from a trusted internal number. We tell people to never give out a direct phone number to a colleague or to transfer an unknown outside caller to anyone inside the company. Take a message and pass the message along to the person. The social engineer will rarely give out legitimate contact information.

 
Patrick Cunningham, CIP, FAI
[log in to unmask]

"Perpetual optimism is a force multiplier." 
-- Colin Powell



________________________________
 From: Frederic Grevin <[log in to unmask]>
To: [log in to unmask] 
Sent: Thursday, July 25, 2013 2:57 PM
Subject: [RM] Phone Scam Alert!
 

Received the following message from our MIS Helpdesk, and figured it has general application, so am re-posting it to the listservs.

Best regards,

Fred
-----------------------------------------------------------
Frederic J. Grevin, Vice-President
Records Management Department
New York City Economic Development Corporation * www.nycedc.com
[log in to unmask] * w. 212.312.3903 * mobile 917.510.3016 * f. 212.618.5722



This E-mail is to inform you of a tech support phone scam.

The scam involves callers posing as tech support from major computer companies telling consumers that they have detected malware on their computers.  You will be asked to pay a charge of $49 to $450 to remotely access and remove the malware.  The scammers claimed to be with companies such as Google, Microsoft, McAfee, and Norton.

Also be mindful that these scams are targeting home users as well as corporations.

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

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