I was heavily into content management for many years.  The mantra was "capture, capture, capture".  Eventually I realized that we had accumulated huge amounts of information with great weight and limited use.  Then I discovered records management, a way to maximize the benefit and lower the risks of information.

Content management is a tool belt.  Records management is a discipline that uses tools.  Both are needed.  As the Most Interesting Records Manager in the World might say, "I don't always deal in information.  But when I do, I prefer records management.  Stay disciplined, my friends."

Gordy
Gordon E.J. Hoke, CRM, IGP
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Waukegan, IL USA



Gordon E.J. Hoke, CRM

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