Good morning List-Serv members,
I am doing some research on digital mailroom initiatives and am curious if
anyone has experience implementing in their organization? Where I work the
ground work was laid for a digital mailroom before I started (I joined in August
of this year). Examples of how a digital mailroom foundation is in place include
all faxes are captured electronically instead of being printed and any incoming
paper correspondence is scanned at the point of entry. These systems were
not setup with a digital mailroom in mind and there are disconnects in the
process. Even though the paper correspondence is in our electronic record
keeping system and scanned at the point of entry the paper copy is still
delivered and some people still hold onto it for too long.
There are some hard paper copies that we need to keep due to compliance
regulations and requirements from custodians we work with, so I don't believe
that our organization will ever have a truly 100% digital mailroom, but I am
looking for areas where we can make our mail process efficient and was hoping
I could talk to others who have implemented a digital mailroom and gather
lessons learned.
Thanks,
Jeff
___________________________
Jeffrey Lewis
Records Management Program Manager
SOL Capital Management Company
111 Rockville Pike, Ste 750
Rockville, MD 20850
301.881.3727
301.692.1201 (Direct)
301.770.5346 (Fax)
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