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Records Management Program <[log in to unmask]>
Date:
Sat, 14 Dec 2013 17:21:33 -0500
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The federal agency that I work with archives cloud email for 3 years as "routine administrative correspondence" to prevent inadvertent or intentional early deletion and expects users to file record emails with related records either electronically or manually. Capstone is more difficult in practice than in theory.

George Darnell, CRM
consultant

Sent from my Verizon Wireless 4G LTE DROID


Jesse Wilkins <[log in to unmask]> wrote:

Several very large
multinational organizations that actually do both simultaneously. The idea
is that above a certain level in the organization the risk of deposition is
such that it's less risky to keep everything for a period of a few years -
2 in one case, 3 in another, 18 months in another - while still training
and encouraging everyone to manage email records the same way as with other
messages. I suspect it's because those that fall into the "email archiving"
category also tend to be high enough in the organization that records
management isn't exactly a high priority. I don't know the calculus for the
time periods selected but their legal and risk teams signed off on it so....

This also appears to be the direction NARA and the Feds are going courtesy
of the Capstone approach. 
http://www.archives.gov/records-mgmt/bulletins/2013/2013-02.html

-- 
Regards,

Jesse Wilkins, CIP, CRM, IGP
Director, AIIM
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blog: http://informata.blogspot.com
Twitter: http://www.twitter.com/jessewilkins

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