ARMA Vancouver is pleased to announce our next event *Business Processes --
Practical Techniques and Frameworks* with Alec Sharp.

*Date:* Thursday, February 20, 2014
*Time:* 12:00PM - 3:30PM
*Location:* Sutton Place Hotel (845 Burrard Street, Vancouver), Salon
Pommard

*Cost:*
ARMA Vancouver Members: $45 (early bird) / $65 (regular)
ARMA International Members: $55 (early bird) / $75 (regular)
Non-ARMA Members: $75 (early bird) / $90 (regular)
*Cost of registration includes lunch. Early bird registration ends January
24. *

*Registration & Event Details: *
http://www.gifttool.com/registrar/ShowEventDetails?ID=1979&EID=16332


*Event Description*
Professionals with skills in working with business processes are in a great
position. Organisations everywhere are making serious efforts to improve or
transform their processes, and they need help! That’s true for commercial,
government, and not-for-profit enterprises, of all sizes. Why? Because
organisations must understand *what *they do, and *how *they do it, if they
are to improve in a sustainable way. Studying business processes reveals
what an organisation *really *does (or *should *do) to deliver value, how
it does it *now*, and how it *will *do it in future.

Highlights include:

   - What a business process really is, why they are so often
   misidentified, and the consequences;
   - How to make the need for process improvement compelling yet blame-free;
   - Why bottom-up techniques for process discovery are usually more
   effective than top-down ones;
   - “Flow first, detail later” - the basics of “human-oriented” process
   mapping;
   - Stakeholder and enabler-based methods for ensuring the new process
   isn’t worse than the old one.

*Speaker*

*Alec Sharp *has managed his consulting and education business, Clariteq
Systems Consulting Ltd., for over 30 years. Serving clients from Ireland to
India, and Washington to Wellington, Alec’s expertise includes
facilitation, strategy development, business analysis, data management,
and, of course, business process change. In addition to an active
consulting practice that keeps him up-to-date on real world issues, he
conducts top-rated workshops and conference presentations on these topics
globally – on five continents last year alone! Alec is the author of
“Workflow Modeling, second edition” (Artech House, 2009) which is widely
used as a consulting guide and MBA text, and is a best-seller in the
Business Process Management field with a “5 star” Amazon.com rating. He was
also the sole recipient of DAMA’s 2010 Professional Achievement Award, a
global award for contributions to the Data Management field.

*Don't miss out on this top-rated speaker! Register today
<http://www.gifttool.com/registrar/ShowEventDetails?ID=1979&EID=16332>!*

-- 
Judy Hu, MAS
Program Co-Director, ARMA Vancouver <http://vancouver.arma.org/>
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Vancouver, BC

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