Alex, good point that a tickler on contracts is a good idea and worth the few seconds it takes to do that. I this case the contract is not up however and they are only allowed not more than 5% so I am sure I will get this resolved it is just a matter of time involved.
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Alex Campbell
Sent: Thursday, February 20, 2014 2:53 PM
To: [log in to unmask]
Subject: Re: Storage increase of 20%
Hi Glen,
20% is very steep.
I have learned that you must always make sure to note when a contract is up and to never let a contract automatically renew. In fact, I use outlook and set a reminder 90 days in advance of a contract termination date, You may want to see if they will allow you to renegotiate.
Best,
Alex
On Thu, Feb 20, 2014 at 3:10 PM, Glen Sanderson
<[log in to unmask]>wrote:
> Andrew, absolutely positive. Storage did increase that much and I did
> not increase or decrease anything. I am sure in the end I will get
> this sorted out. If not I see a project in my future.
>
> -----Original Message-----
> From: Records Management Program [mailto:[log in to unmask]] On
> Behalf Of Andrew Ysasi
> Sent: Thursday, February 20, 2014 1:52 PM
> To: [log in to unmask]
> Subject: Re: Storage increase of 20%
>
> Glen,
>
> Sounds like you need to switch to a records management company that
> actually cares about their customers. You are sure your storage
> growth didn't warrant the increase versus an actual rate increase?
>
> Regards,
>
> Andrew Ysasi, MSA, CRM, PMP, CIPP/US, IGP Executive Director Kent
> Record Management, Inc.
>
> 1950 Waldorf NW
> Grand Rapids, MI 49544
> 616-459-6681 (Office)
> 616-822-8887 (Mobile)
> 616-459-6766 (Fax)
> http://www.kentrecords.com
> STORE | SCAN | SHRED
>
> Michigan Locations in Grand Rapids, Lansing, Kalamazoo, Muskegon, and
> Benton Harbor.
>
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