I respectfully disagree with Hugh.

IG is not the same as RIM-done-right.  

The best records program on the planet is crippled in a digital world if it cannot forge productive alliances with IT.  And in the litigious U.S., most organizations will suffer if Records and IT are not well aligned with Legal.

IG is what happens *between* groups.  "Governance" refers to relationships between groups.  If someone doesn't coordinate the efforts of Records, IT, Legal, and other groups, the enterprise suffers.  There are redundancies, ineffectiveness, and lost synergies.

Practicing IG is difficult.  There are many obstacles -- including personality types and communication styles -- as I detailed to the Utah-Salt Lake City ARMA Chapter last week.  The IGP must be an ambassador, mediator, and sociologist, as well as a damn fine records practitioner.  The IGP must speak at least three languages: records-talk, legalese, and technobabble.  Few people are polylinguists who can motivate all sides to pull together for the good of the enterprise.

That's my view, and I'm stickin' to it.

Gordy

Gordon E.J. Hoke, CRM, IGP
[log in to unmask]
Chicago, IL USA

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message.
mailto:[log in to unmask]