"I tend to disagree with Hilary.  We had one of our clients spend close to
$100,000 in equipment and around $30,000 in training only to get very
frustrated with the process and out source it"

What's good for the goose is not always good for the gander.  There's so
much to take into account here.  Personally, I like the control we have by
doing it in-house.  At the onset and with a rather substantial number of
documents, it might be best to outsource.  You would also need a rather
hefty size budget to outsource as many firms work 24/7.  So if you have
the budget and need them scanned quickly, consider outsourcing.  If you
can afford to wait and do not have the budget, do it yourself.  A large
amount of records to scan can be overwhelming....

John Annunziello
Records Information Specialist
Toronto and Region Conservation Authority
5 Shoreham Drive
Downsview, Ontario M3N 1S4
(416) 661-6600 ext. 5272
fax:  (416) 661-6898
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