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Sender:	Records Management Program <[log in to unmask]>
Subject:	Re: Off-Site Destruction on Inventory that is stored off-sit e.
From:	"Allen, Doug" <[log in to unmask]>
Date:	Wed, 15 Mar 2006 22:39:44 -0500
Content-Type:	text/plain
MIME-Version:	1.0
Reply-To:	Records Management Program <[log in to unmask]>
Parts/Attachments:	text/plain (22 lines)

One of the items that I would recommend be covered in any agreement with an
offsite storage facility would be a "Service Level Agreement" response times
for deliveries, for resolving any issues, for completing destruction
requests, etc.  Having your expectations well documented can provide you
with a means of measuring the success of your vendor in meeting those
expectations and can provide a means of ensuring that you have some
"enforcement" capability built into your contract.



Douglas P. Allen, CRM, CDIA+
Business Development Manager
Global 360 BGS
3103 Sasparilla Cove
Austin, TX 78748
email: [log in to unmask]
cell phone: (512) 791-8027
fax: (512) 597-0669

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