Hi Stephen,
I work in the Water Services division of The City of Calgary and we are
one of a number of divisions who use Livelink. In general, I really
like it and find it an excellent tool, though you must keep in mind that
I'm a database person to begin with and this is the only EDMS program
I've used!
You mentioned one of the reasons you're looking into Livelink is it's
facility with Microsoft products. It is my understanding that Livelink
does not handle MS Access databases well. We don't keep them in
Livelink but rather on a shared drive. I don't have the particulars,
but it's something about which you may need to be aware.
I joined the City about a year ago and am now participating in what I'll
call the "post roll-out" phase. The initial roll-out was about two
years ago, I believe. Based on what I've learned through participating
in this phase, I would suggest very strongly that prior to
implementation, you determine from every stakeholder what their business
practices and how those practices can best be served by Livelink. Also,
the initial training would be most beneficial if the trainees receive
direction on how the new tool will benefit them. (As opposed to simply
providing instructions on the program.)
Sorry if I'm preaching to the choir, but these are important issues to
consider, I believe.
Thanks,
Laura
Laura Kirbyson, Records Coordinator
Distribution Control, Water Services
Internal mail code #34
Phone: 403.268.4070
Fax: 403.268.3452
Email: [log in to unmask]
PO Box 2100, Stn M, #34
Calgary, AB Canada T2P 2M5
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-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Stephen Cohen
Sent: 2006 May 24 10:04 AM
To: [log in to unmask]
Subject: Records Management Systems
I am looking into proposing a records managemetn program for a growing
real
estate development and construction company. I am currently tasked with
addressing their home office of about 250 full time employees, but must
consider the potential to roll out to 5-7 offices around the country. My
quandry is this: The organization will certainly need a document/records
management application, but am not sure if I am considering the most
appropriate applications. They need a system that can manage records
regardless of format. So far, I am considering Interwoven's
RecordsManager and Open Text's LiveLink. (All of their e-recs are
created
using MS products or Adobe; paper ranges from the usual to architectural
drawings, plus 3D models.) If anyone has thoughts on either application,
or
can recommend another/better one, I'm all ears.
Thank you in advance,
Stephen
<><><><><><><><><><><><><><>
Stephen E. Cohen, MLIS
Records Manager & Archivist
Work: [log in to unmask]
Home: [log in to unmask]
Tel: 203-376-5535
<><><><><><><><><><><><><><>
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