Tips: May I respectfully suggest checking archival websites and RIM websites FAQ's (such as this one to give you an example http://www.tbs-sct.gc.ca/cioscripts/faq/faq_e.asp?who=im-gi or http://www.archives.gov/faqs/) It will give you a window into the types of tips which would be helpful? You may also wish to look at others training manuals like New South Wales http://www.records.nsw.gov.au/recordkeeping/government_recordkeeping_manual_3573.asp or the UK Archives website for topics http://www.nationalarchives.gov.uk/electronicrecords/advice/default.htm You can also check out IM websites such as the Government of Canada IM Portal. There is a wealth of information which could give you some ideas http://www.informationmanagement.gc.ca/index_e.asp Cheers John Gervais 613-946-0245 mailto:[log in to unmask] The opinions expressed in this post are personal and do not represent that of my employers. List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance