In case you missed this post in RAIN 20100207 Part 1
Take the time to read it - I think Mimi has done a great job of advocating for the role a RIM program can play
Online Recordkeeping: It's All in a Name Internet Evolution Research firm Gartner Inc. predicts that by 2012, 80 percent of Global 1000 companies will deploy a records management approach in support of business ...< http://bit.ly/aIyjcS>
Mary Hilliard, CRM
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