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Donna, for quality control of scanned paper documents, get ANSI/AIIM MS44 "Recommended Practice for Quality Control of Image Scanners", ANSI/AIIM TR34 "Sampling Procedures for Inspection by Attributes of Images in Electronic Image Management (EIM) & Micrographics Systems", and ANSI-AIIM TR15 "Planning Considerations Addressing Preparation of Documents for Image Capture". All three are available from Techstreet (http://www.techstreet.com).
There are also quite a few documents on scanning published by AIIM (the Association for Information and Image Management, www.aiim.org). These documents are free for AIIM members.
You can also purchase " Digital Document Management" by William Saffady (ISBN: 978-1-931786-35-5) from the ARMA Bookstore (www.arma.org), ARMA catalogue number A4760 ($32).
Also from the ARMA Bookstore, is an article from the Information Management Journal "Avoiding the Perils of Imaging System Implementations" (ARMA catalogue number J00OCTF1, $10 for non-members) by Michael S. Adler, CDIA, MIT, PE.
You may also wish to look at the (free) publications of the U.S. Federal Agencies Digitization Guidelines Initiative (FADGI) at http://www.digitizationguidelines.gov/.
Good luck!
Fred
=====================================
Frederic J. Grevin
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